Scale Smarter with World-Class Training

The Training Effect explores how franchisors and multi-unit businesses are using training systems to drive operational efficiency, boost profitability, and scale with confidence. Hear directly from industry leaders and innovators on the training strategies that fuel real growth.

LATEST EPISODES

Unleashing Franchise Growth w. Kristin Del Sontro

What separates thriving franchise systems from struggling ones? It starts with understanding that franchisees are not buying a playbook. They are buying into a network, a support system, and a business coach who shows up in their backyard. In this episode, Kristin Del Sontro, Director of Operations at Retro Fitness, shares how 20 years of retail leadership prepared her to revolutionize franchise operations.

Building Training Systems That Scale w. Katin Keirstead

In this episode of The Training Effect, host Doug Mark sits down with Katin Keirstead, Vice President of Operations at The Junk Luggers and Certified Franchise Executive, to explore what it takes to build training systems that can scale from hundreds to thousands of locations while maintaining quality and driving real business outcomes.

The Future of Franchising w. Nick Pope

In this episode of The Training Effect, host Douglas Mark sits down with Nick Pope, Chief Al Officer at Stay In Your Lane and Train In Your Lane, to cut through the Al noise and provide practical guidance for franchise owners. From a background in corporate sales to becoming an Al leader, Nick shares the unique lessons he’s learned about making artificial intelligence accessible and actionable for franchise brands.

FEATURED EPISODE

Why Great Systems Fail-And How to Fix Them w. Chris Allen

In this episode of The Training Effect, host Douglas Mark is joined by Chris Allen, founder of Vennspring and former visionary behind LearningZen, for a deep dive into why even great business systems break, and what can be done to fix them.

ALL EPISODES

See What Our Customers Say

We have been using Learning Zen for a little over a year. As the franchisor; we have found it to be very helpful to see all of our locations activity. The reporting features are very easy to use. We love the fact that we are able to create our own content and customize it for our needs without an added charge.

— Carrie Pratt

The LearningZen team members are always super quick to respond to any questions or issues. Many times when something comes up such as a problem registering a new user, they respond and fix the issue in less than an hour.

— Todd Crutcher

Learning Zen has transformed how we train our team members. The platform is intuitive and the support team is incredible. We've seen a significant improvement in our training completion rates.

— Jennifer Martinez

The ability to track progress across all our locations has been a game-changer. The dashboard is easy to navigate and provides exactly the insights we need to improve our training programs.

— Robert Chen

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